HAPPY FALL! Save 20% on all purchases using the discount code: "FALL20"

Customer Support


Online Customers

Jan Marini Skin Research products are designed to be used under the supervision of a physician or licensed skin care professional.

If you have any questions regarding skin care concerns, appropriate products, product usage, or technologies, we recommend that you contact us prior to your purchase. Please email info@janmarini.store to schedule a phone consultation with a skincare analyst (available MON-FRI, 9AM - 5PM CST).

BEST Price Guarantee

We offer Jan Marini products at the lowest available published price to the public and we will always honor competitor coupon codes and online Jan Marini ads from authorized retailers.  Our staff works hard to find and plug-in as many discount codes as possible. However, if you find a coupon code that is not yet in our system, we promise to beat the price!  Please email us at info@janmarini.store and provide a screenshot of the offer (or published link).  We will respond quickly and sweeten the deal; our price-match guarantee!  It's part of our commitment to provide the very best Jan Marini experience possible to our customers. 

Product Guarantee

We warrant and guarantee product quality and will replace any defective item purchased through this site, provided the product has not expired and has been used as directed. 

Authorized Retailer?

Yes, we are legit. For over 9 years we have partnered with Jan Marini Skin Research as a licensed retailer to bring you the very best in skin care. We are proud to be the largest exclusive Jan Marini Skin Care outlet in the Midwest USA. Come visit us at: Mather Cosmetic Studio, 8222 East 103rd Street, Ste. 124, Tulsa, OK 74133.

Returns 

We know from time to time you might not be happy with a product you’ve purchased from our store. Our customer services team is ready to help you if you wish to a return any items within 14 days of delivery provided it is unopened and in perfect condition. We will issue a refund within 30 days of purchase. We do not refund postage on unwanted items.  See our Return Policy for more info.

Are Jan Marini Products Paraben Free?

Jan Marini Skin Research is a pioneer in the skincare industry with innovative techniques that allow for minimal Paraben use - in fact some products are completely Paraben Free. Jan Marini maintains a commitment to set the standard high for the industry, which means many of the products are not just Paraben Free, but free of Gluten, Nickel, Lanolin, MCI/MI, and much more. Jan Marini has on staff nationally renown scientists, such as Dr. Subhash Saxena (responsible for developing Retin-A® among other Rx products) who are committed to safeguarding the health of customers and employing the use of natural ingredients to achieve clinically validated results.

* For a list of ingredients on each product, please refer to the manufacture’s website.